TO
Tom O
1 reviews | Active since Oct 2016
03 May 2023, 13:03
336922OT Donald and ...
336922OT Donald and Thokozani Delivered quickly and efficiently
Helpful (0)
Replies (3)0
Replies (3)
The Mattress Warehouse's replyOfficial
03 May 2023, 16:01Good day, Tom
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
We know that the excellent feedback will truly humble Thokozani and Donald.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
We know that the excellent feedback will truly humble Thokozani and Donald.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply03 May 2023, 16:01
Official
Good day, Tom
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
We know that the excellent feedback will truly humble Thokozani and Donald.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
Thank you so much for taking the time to give us such a great review and for sharing your experience with us.
We know that the excellent feedback will truly humble Thokozani and Donald.
Believe it is safe to say we made a customer for life.
Thank you for your valued support.
Kind regards,
The Mattress Warehouse
TO
Tom O's updateReviewer Update
07 May 2023, 19:37While the service was great, getting hounded to post that review by your delivery people was the complete opposite.
Safe to say I will be taking my business elsewhere in future.
Safe to say I will be taking my business elsewhere in future.
TO
Tom O's update07 May 2023, 19:37
Reviewer Update
While the service was great, getting hounded to post that review by your delivery people was the complete opposite.
Safe to say I will be taking my business elsewhere in future.
Safe to say I will be taking my business elsewhere in future.
The Mattress Warehouse's replyOfficial
10 May 2023, 12:24Good day, Tom
We are truly sorry for the utterly unprofessional manner the review was obtained from you.
This is truly not the level of service and gratitude our team are trained to provide.
The matter will be send to our Regional Manager and action will be taken.
Thank you for sharing the above with us, it is truly appreciated.
Again, we sincerely apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
We are truly sorry for the utterly unprofessional manner the review was obtained from you.
This is truly not the level of service and gratitude our team are trained to provide.
The matter will be send to our Regional Manager and action will be taken.
Thank you for sharing the above with us, it is truly appreciated.
Again, we sincerely apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply10 May 2023, 12:24
Official
Good day, Tom
We are truly sorry for the utterly unprofessional manner the review was obtained from you.
This is truly not the level of service and gratitude our team are trained to provide.
The matter will be send to our Regional Manager and action will be taken.
Thank you for sharing the above with us, it is truly appreciated.
Again, we sincerely apologize for the inconvenience.
Kind regards,
The Mattress Warehouse
We are truly sorry for the utterly unprofessional manner the review was obtained from you.
This is truly not the level of service and gratitude our team are trained to provide.
The matter will be send to our Regional Manager and action will be taken.
Thank you for sharing the above with us, it is truly appreciated.
Again, we sincerely apologize for the inconvenience.
Kind regards,
The Mattress Warehouse