ME
Mlazi E
1 reviews | Active since May 2009
14 Jul 2020, 10:20
312025ML - Please REFUND NOT HAPPY WITH YOUR SERVICE
I'm disappointed with the service I receive from your Bellville branch. It's been almost a month since I ordered this mattress and am still waiting for a delivery. Without any sort of communication, week in week out i must call the sales person who assisted me to follow up what's going on. His name is Adriaan.
May i have my money back, and i will go to a normal furniture shop where i won't have to deal with people lying to me as if they have stock available while not
Helpful (0)
Replies (3)0
Replies (3)
The Mattress Warehouse's replyOfficial
15 Jul 2020, 14:54Dear Mlazi,
We are truly sorry for the delay in your delivery.
We have been in contact with the supplier and we have also been trying to secure a definite date for delivery as it has been delayed for the second week.
We will be in contact soon and try our utmost best to assist in getting your delivery to you as soon as possible.
Again, we apologize for the inconvenience caused.
Kind regards,
The Mattress Warehouse
We are truly sorry for the delay in your delivery.
We have been in contact with the supplier and we have also been trying to secure a definite date for delivery as it has been delayed for the second week.
We will be in contact soon and try our utmost best to assist in getting your delivery to you as soon as possible.
Again, we apologize for the inconvenience caused.
Kind regards,
The Mattress Warehouse
The Mattress Warehouse's reply15 Jul 2020, 14:54
Official
Dear Mlazi,
We are truly sorry for the delay in your delivery.
We have been in contact with the supplier and we have also been trying to secure a definite date for delivery as it has been delayed for the second week.
We will be in contact soon and try our utmost best to assist in getting your delivery to you as soon as possible.
Again, we apologize for the inconvenience caused.
Kind regards,
The Mattress Warehouse
We are truly sorry for the delay in your delivery.
We have been in contact with the supplier and we have also been trying to secure a definite date for delivery as it has been delayed for the second week.
We will be in contact soon and try our utmost best to assist in getting your delivery to you as soon as possible.
Again, we apologize for the inconvenience caused.
Kind regards,
The Mattress Warehouse
ME
Mlazi E's updateReviewer Update
15 Jul 2020, 15:12Don’t bother at all with your delivery. No longer interested on your service as it seemed better for Andre at the Bellville branch to send me REFUND forms yesterday. Which I have already filled in and returned to him to request my refund.
Just pay back my money ASAP and I will take my services elsewhere.
AND IN FUTURE I WILL MAKE SURE NEVER TO BUY FROM YOU even if you were to mark it 20cents.
Just pay back my money ASAP and I will take my services elsewhere.
AND IN FUTURE I WILL MAKE SURE NEVER TO BUY FROM YOU even if you were to mark it 20cents.
ME
Mlazi E's update15 Jul 2020, 15:12
Reviewer Update
Don’t bother at all with your delivery. No longer interested on your service as it seemed better for Andre at the Bellville branch to send me REFUND forms yesterday. Which I have already filled in and returned to him to request my refund.
Just pay back my money ASAP and I will take my services elsewhere.
AND IN FUTURE I WILL MAKE SURE NEVER TO BUY FROM YOU even if you were to mark it 20cents.
Just pay back my money ASAP and I will take my services elsewhere.
AND IN FUTURE I WILL MAKE SURE NEVER TO BUY FROM YOU even if you were to mark it 20cents.
ME
Mlazi E's updateReviewer Update
24 Jul 2020, 08:52You can’t deliver stock and now you can’t REFUND AS WELL. BEEN WAITING FOR MY REFUND SINCE I COMPLETED THE REFUND FORMS ON THE 14th of July.
ME
Mlazi E's update24 Jul 2020, 08:52
Reviewer Update
You can’t deliver stock and now you can’t REFUND AS WELL. BEEN WAITING FOR MY REFUND SINCE I COMPLETED THE REFUND FORMS ON THE 14th of July.