Purchased a Bed, fully paid for, but still no bed.

Purchased a bed on 1.6.23 and to date, 15.6.23, I am still waiting. Meanwhile I sold my bed, (to the knowledge of the sales woman), and have been sleeping on the couch, at 70 years of age with a broken arm. This is unacceptable, especially when the company is sitting with my full payment. When I ask to speak to the boss, I get spun a story, when I ask for his phone number, I am told that it is company policy not to give the bosses phone number to customers. He does not even reply to my messages I leave with the receptionist. Absolutely shocking, no customer service and broken promises. Today the sales woman ignores my calls. Please be warned.