KP
Karen P

1 reviews | Active since Apr 2021

06 Feb 2023, 21:11

Mattress King shocking service

I ordered a Sealy mattress and base on 28 Jan 23. I was promised delivery on 3 Feb. Written on the invoice. By 6 Feb, no delivery. I have to follow up all the time. I moved to a new house and am sleeping on an inflatable bed for the past 2 nights. I called a Regional manager today, however haven't heard from him again. The salesman wanted to bring me a queen size bed, when I ordered a double. Or a loan bed. Shocking service. Very disappointing. I asked for a refund, no response. Hoping to get the bed by end of the week, unless that's also an empty promise.

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