ZM
Zameka M

1 reviews | Active since Feb 2014

17 Mar 2015, 20:12

Inefficiency & lack of thoroughness in assessing

This is to express my dissatisfaction with the service experienced at Maritime Port Elizabeth Mitsubishi Branch. A while back I took my car to be assessed for an insurance claim, having been to Maritime Motors numerous times, the car is still not 100% repaired.<br> The first time I sent in the car,a partial repair was done, and was informed that the car had been fixed up, after picking up the vehicle I noticed a poor job had been done in attending to my needs.Not only was the car boot incomplete but buttons which were supposed to be working were not.Cables were untidily showing, evidently no care had been taken. After confronting the issue,a Lindi at the Parts Dept admitted to not having ensured that the car was properly attended to.Not only was the car not fixed properly but the initial assessment was not properly done either.After waiting for about two weeks now, it makes me quite irate to have experienced such negligence & inefficiency at such a reputable company.Sadly, I am still waiting for my car to be attended to fully,continuously I've made numerous follow ups which is unacceptable & appalling.<br> Quite displeased with this bad experience.

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