KE
Khalid E
1 reviews | Active since Feb 2012
23 Apr 2025, 09:24
Bait ... Hook .... Real in .... Then Ignore
They respond to your messages when you need to order and tell you no, the delivery averages about 2 weeks.
Once you pay, and the Delivery passes the 2 weeks average, They change their minds and tell you delivery is 21days. They then choose to not reply to you anymore when you ask for upates.
Today is Day 25 of this supposed 21days delivery and no item delivered and these people dont respond. Not sure how people can comment on "Legit Muslim Business" when they choose to not keep clients updated and choose to ignore them when they ask for updates.
You then left with your own thoughts on, "Maybe i was ****med" or "Its all about the money and not the Customer service".
So if they dont reply for Updates. I guess refunds will take 10years. LMAO!.
I advised my wife to Never buy from them again and Prepare mentally for the Loss of R1500 thanks to this Apparently "Legit Business".
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Replies (2)KE
Khalid E's updateReviewer Update
23 Apr 2025, 12:08UPDATE: Maharani Responded to my email with the following
"
"
Good day. We are supply services to South Africa. As stated in the tagline. We are not a boutique, nor a retail store.
We provide production to client services as we're linked directly to 57 factories production lines.
We in turn provide strict quality control to ensure that every item ordered from these factories, pass our strict quality control before leaving india. That way customers have piece of mind that they are not receiving damages, or **** replica goods.
Indeed our delivery timeframe is advised as AVERAGE of two weeks, which is the case on 99% of garments that pass our quality checks the first time.
In the regards to your wifes order. The above situation had taken place. The garment arriving from the particular factory that manufactures that design did not pass our quality control department and was sent back for replacement 3 times.
Due to as not being able to obtain the design in good quality. We are going to cancel this order.
"
I appreciate the Quick Response from Maharani and i understand that they might be busy and response to clients may take time, but Would have been Nice if someone updated my wife about this instead of Leaving her stuck In Limbo.
is what it is, Maharani Offered a Full Refund which my wife has accepted. Will wait for the Refund to process. Hope above will Give view/understanding to others Who may have issues with orders thats taking long as to potentially what the issue is
"
I appreciate the Quick Response from Maharani and i understand that they might be busy and response to clients may take time, but Would have been Nice if someone updated my wife about this instead of Leaving her stuck In Limbo.
is what it is, Maharani Offered a Full Refund which my wife has accepted. Will wait for the Refund to process. Hope above will Give view/understanding to others Who may have issues with orders thats taking long as to potentially what the issue is
KE
Khalid E's update23 Apr 2025, 12:08
Reviewer Update
UPDATE: Maharani Responded to my email with the following
"
"
Good day. We are supply services to South Africa. As stated in the tagline. We are not a boutique, nor a retail store.
We provide production to client services as we're linked directly to 57 factories production lines.
We in turn provide strict quality control to ensure that every item ordered from these factories, pass our strict quality control before leaving india. That way customers have piece of mind that they are not receiving damages, or **** replica goods.
Indeed our delivery timeframe is advised as AVERAGE of two weeks, which is the case on 99% of garments that pass our quality checks the first time.
In the regards to your wifes order. The above situation had taken place. The garment arriving from the particular factory that manufactures that design did not pass our quality control department and was sent back for replacement 3 times.
Due to as not being able to obtain the design in good quality. We are going to cancel this order.
"
I appreciate the Quick Response from Maharani and i understand that they might be busy and response to clients may take time, but Would have been Nice if someone updated my wife about this instead of Leaving her stuck In Limbo.
is what it is, Maharani Offered a Full Refund which my wife has accepted. Will wait for the Refund to process. Hope above will Give view/understanding to others Who may have issues with orders thats taking long as to potentially what the issue is
"
I appreciate the Quick Response from Maharani and i understand that they might be busy and response to clients may take time, but Would have been Nice if someone updated my wife about this instead of Leaving her stuck In Limbo.
is what it is, Maharani Offered a Full Refund which my wife has accepted. Will wait for the Refund to process. Hope above will Give view/understanding to others Who may have issues with orders thats taking long as to potentially what the issue is
KE
Khalid E's updateReviewer Update
24 Apr 2025, 08:30FINAL UPDATE!!: Maharani has Cancelled my order and Refunded me IN FULL. Monies has been recieved.
I would like to thank Maharani for the quick handling of this. I just dont understand Why complaints need to even be logged.
a message advising the client on what the delay is or at least following up with client and on why its not delivered yet would have stopped all these unnecessary issues.
Business idea is great since SA does not have a massive variety of clothing but there are lots of gaps in this business model that needs to be closed. Communication in ANY relationship is KEY to successfull outcome.
I would like to thank Maharani for the quick handling of this. I just dont understand Why complaints need to even be logged.
a message advising the client on what the delay is or at least following up with client and on why its not delivered yet would have stopped all these unnecessary issues.
Business idea is great since SA does not have a massive variety of clothing but there are lots of gaps in this business model that needs to be closed. Communication in ANY relationship is KEY to successfull outcome.
KE
Khalid E's update24 Apr 2025, 08:30
Reviewer Update
FINAL UPDATE!!: Maharani has Cancelled my order and Refunded me IN FULL. Monies has been recieved.
I would like to thank Maharani for the quick handling of this. I just dont understand Why complaints need to even be logged.
a message advising the client on what the delay is or at least following up with client and on why its not delivered yet would have stopped all these unnecessary issues.
Business idea is great since SA does not have a massive variety of clothing but there are lots of gaps in this business model that needs to be closed. Communication in ANY relationship is KEY to successfull outcome.
I would like to thank Maharani for the quick handling of this. I just dont understand Why complaints need to even be logged.
a message advising the client on what the delay is or at least following up with client and on why its not delivered yet would have stopped all these unnecessary issues.
Business idea is great since SA does not have a massive variety of clothing but there are lots of gaps in this business model that needs to be closed. Communication in ANY relationship is KEY to successfull outcome.