ME
Marianne E
1 reviews | Active since Aug 2010
05 May 2022, 15:23
The Falls Local Choice Pharmacy - Urgent intervention required
I called the pharmacy at 9am and they provided me with email to send script. At 1230 I phoned and male assistant assured me my meds were dispatched. I called at 3pm. They admitted they **** and never received it. I re sent it. They claim now they can't find it. How utterly disrespectful to lie blatantly to a sick person and deny them access to life saving medication. No manager in duty. She is on leave. The owner should intervene. This is not only disrespectful but grossly negligent. Shame on you
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The Local Choice's replyOfficial
06 May 2022, 09:43Hi Marianne, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will investigate the matter with the owner of the pharmacy and respond to you shortly. Please forward your contact details to pr(at)thelocalchoice.net. We thank you for your loyal support.
The Local Choice's reply06 May 2022, 09:43
Official
Hi Marianne, We always aim to deliver a great experience. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. We will investigate the matter with the owner of the pharmacy and respond to you shortly. Please forward your contact details to pr(at)thelocalchoice.net. We thank you for your loyal support.