AB
Andrea B

1 reviews | Active since Feb 2011

10 Aug 2023, 13:30

****mer alert!

I booked The Lightbulb Wedding Photographer / Zeoné Burger for our engagement shoot for October 2019 and our wedding during January 2020, after I received a special offer from her, which included that she would pay a certain amount for the dress hire / purchase for the engagement shoot. All seemed legit as she had many photographs posted on her Instagram and Facebook pages.

Once the 50% deposit had been paid, there was little communication from Zeoné. I had to constantly follow up with her on the date and arrangements for our engagement shoot etc. and Zeoné had excuses for not responding (she's at a wedding, she had been sick and then hospitalized). I started getting a really bad feeling and unfortunately only then started doing my homework on her - I found other reviews where Zeoné / Lightbulb / June & July cancelled engagement shoots with only 30 minutes' notice, or she just didn't pitch - there was even a review of her not pitching up on someone's wedding day! All these reviews sounded similar ****tle communication and the same excuse of her having pharyngitis / bronchitis and being hospitalised). After having read these reviews, I decided to cancel our engagement shoot and wedding day photos with her, as I was not willing to take the risk of her cancelling or being late or simply not showing up for either occasions. She refused to refund me, even after a lawyer's letter - she subsequently blocked my number, as well as my lawyer's. She also blocked me from seeing her Instagram page.

I regret not writing this review sooner - as I see many other couples have since been ****med by Zeoné. Please don't be fooled - it seems as if her friends write good / 5 star reviews for her on Hello Peter and also, it seems as if her former page (June & July photograph) received so many bad reviews that she started a new page.

0
Replies (0)