AM
Alrasheed M
1 reviews | Active since Dec 2022
24 Mar 2024, 10:43
My Face Skin was Burned and Scares are Visible: I Blame The Laser Loft for the Bad Laser Practices
At the Laser Loft located in Durban North, South Africa. Last month, on my day of treatment, I've experienced aggressive laser practice on my face, particularly on the chin area. The top layer of the skin was burned and marks were visible and even you can see the meat layer it became visible, I mean beneath the skin like the tissue. In addition, before the last treatment, I rated them 10/10 but I've changed my rate to 0/10 because of the aggressive way that has made visible burn and marks on my face. Although I think the treated me differently but I'm not sure about the reasons.
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The Laser Loft's replyOfficial
25 Mar 2024, 09:53Dear Alrasheed
We deeply apologize for your negative experience at The Laser Loft. Your feedback is invaluable to us, and we take your concerns very seriously. Please rest assured that we prioritize the safety and satisfaction of our clients above all else.
We understand the distress that can be caused by aggressive laser treatments. This is certainly not the standard of care we strive to provide. We would like to investigate this matter further and work with you to find a suitable solution.
Please reach out to us directly at *** so we can schedule a consultation to closely examine the affected area and discuss how we can address your concerns. Your satisfaction is our utmost priority, and we are committed to rectifying this situation to the best of our ability.
Thank you for bringing this to our attention, and we look forward to the opportunity to make things right for you.
We deeply apologize for your negative experience at The Laser Loft. Your feedback is invaluable to us, and we take your concerns very seriously. Please rest assured that we prioritize the safety and satisfaction of our clients above all else.
We understand the distress that can be caused by aggressive laser treatments. This is certainly not the standard of care we strive to provide. We would like to investigate this matter further and work with you to find a suitable solution.
Please reach out to us directly at *** so we can schedule a consultation to closely examine the affected area and discuss how we can address your concerns. Your satisfaction is our utmost priority, and we are committed to rectifying this situation to the best of our ability.
Thank you for bringing this to our attention, and we look forward to the opportunity to make things right for you.
The Laser Loft's reply25 Mar 2024, 09:53
Official
Dear Alrasheed
We deeply apologize for your negative experience at The Laser Loft. Your feedback is invaluable to us, and we take your concerns very seriously. Please rest assured that we prioritize the safety and satisfaction of our clients above all else.
We understand the distress that can be caused by aggressive laser treatments. This is certainly not the standard of care we strive to provide. We would like to investigate this matter further and work with you to find a suitable solution.
Please reach out to us directly at *** so we can schedule a consultation to closely examine the affected area and discuss how we can address your concerns. Your satisfaction is our utmost priority, and we are committed to rectifying this situation to the best of our ability.
Thank you for bringing this to our attention, and we look forward to the opportunity to make things right for you.
We deeply apologize for your negative experience at The Laser Loft. Your feedback is invaluable to us, and we take your concerns very seriously. Please rest assured that we prioritize the safety and satisfaction of our clients above all else.
We understand the distress that can be caused by aggressive laser treatments. This is certainly not the standard of care we strive to provide. We would like to investigate this matter further and work with you to find a suitable solution.
Please reach out to us directly at *** so we can schedule a consultation to closely examine the affected area and discuss how we can address your concerns. Your satisfaction is our utmost priority, and we are committed to rectifying this situation to the best of our ability.
Thank you for bringing this to our attention, and we look forward to the opportunity to make things right for you.