CP
Caid P
1 reviews | Active since Aug 2020
08 Aug 2020, 09:55
They never respond
Bought an expensive laptop. Recieved it damaged. It has been over a month now, not answering their phone or whatsapp mesaages and I want an exchange or refund.
They never answer!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)
The Laptop Shop's replyOfficial
14 Sept 2020, 10:51Good Morning Caid. We do apologize for your poor customer care experience. We are trying to ensure the satisfaction of all our customers and would like you to provide us with the opportunity to rectify your issue.
The Laptop Shop's reply14 Sept 2020, 10:51
Official
Good Morning Caid. We do apologize for your poor customer care experience. We are trying to ensure the satisfaction of all our customers and would like you to provide us with the opportunity to rectify your issue.
The Laptop Shop's replyOfficial
14 Sept 2020, 10:51We have created a new customer care department to assist with this. Please can you visit our website, click on "support" on the menu or top bar and we will look into how best we can turn your experience around. Thank you and have a lovely day.
The Laptop Shop's reply14 Sept 2020, 10:51
Official
We have created a new customer care department to assist with this. Please can you visit our website, click on "support" on the menu or top bar and we will look into how best we can turn your experience around. Thank you and have a lovely day.