The Laptop Shop: Worst Service. ******** me

I wish i can not even give them the first one star. They are the worse. They are *******. I have been dealing with the Laptop Shop from April 2020. I realized that they were not going to deliver the laptop i wanted from the excuses they used to give me. After that, I requested that they refund me so I can buy else. Trust me me up to now, from August, its been one story after the other. Three week ago they claimed to have transferred the money to my account. I never received anything and I asked them for a proof of payment. They have failed to provide the proof of payment, they don't reply to my texts and they don't pick up my calls. This amount we are talking is R11,700. I'm a student who has been in dire need of upgrading my laptop and I fear these guys have ******** me out of my hard earned cash. I am still putting up a fight with them. I wish i knew about this web, I could have avoided engaging them, but I just learnt of this web today.

I don't know if they have taken advantage of me a female, or student or because I'am not in Capetown were they are stationed making it difficult for me to visit them physically. I have a strained family relationship now because my family cant believe they have not responded to my requirement.

This is not a genuine company. They get people's money and use it in their business without delivering the goods. That is what they did to me. My name is Mwewa. My mobile line is *** my email is ***. If there is anyone who can help me recover this money from this "Laptop Shop" please call or whatsApp or email me. Or you can help me on how I can go about this issue? Which Authority I should engage to help.