LF
Lester F

1 reviews | Active since May 2020

12 May 2020, 20:49

Misleading adverti*****ts, terrible service, do not buy from this store

I ordered a laptop that I was told was new, but when it arrived it was an old, damaged laptop that would not even boot up. Getting hold of the staff support is a nightmare. They have promised me a replacement laptop that is new, but it has been over 6 weeks now and they have not done a thing despite repeated emails, messages and phone calls via all of their communication channels.

The last time I managed to speak to them they refused to send me any details regarding the supposed 'replacement' laptop that they are sending me. When I inquired about it I got a lot of attitude and then shortly thereafter the salesperson hung up on me.

I cannot recommend these guys. If you buy from them, you are taking a big risk.

0
Replies (1)
The Laptop Shop
The Laptop Shop's reply08 Jun 2020, 12:11
Official
Good day Lester. Our apologies for this issue. We did face some challenges regarding stock during the lockdown but we are working on your issue. We will be in touch asap.