WB
Wesley B
1 reviews | Active since Apr 2019
31 Aug 2020, 08:36
Mac purchase
Ask for pictures of dents, you will ONLY get the ones without dents.. Received **** charger that is damaging to the laptop, was told I would get a new one. For the cost of a new charger, I could just as well gone to a real mac reseller, don't go for cheap! get the real thing and don't waste your time. Keep asking, ignores you completely, doesn't get back to you.. Wont buy from here again.
Helpful (0)
Replies (2)0
Replies (2)
The Laptop Shop's replyOfficial
14 Sept 2020, 10:30Good Morning Wesley. We do apologize for your poor customer care experience. We are trying to ensure the satisfaction of all our customers and would like you to provide us with the opportunity to rectify your issue.
The Laptop Shop's reply14 Sept 2020, 10:30
Official
Good Morning Wesley. We do apologize for your poor customer care experience. We are trying to ensure the satisfaction of all our customers and would like you to provide us with the opportunity to rectify your issue.
The Laptop Shop's replyOfficial
14 Sept 2020, 10:30We have created a new customer care department to assist with this. Please can you visit our website, click on "support" on the menu or top bar and we will look into how best we can turn your experience around. Thank you and have a lovely day.
The Laptop Shop's reply14 Sept 2020, 10:30
Official
We have created a new customer care department to assist with this. Please can you visit our website, click on "support" on the menu or top bar and we will look into how best we can turn your experience around. Thank you and have a lovely day.