TH
Thomas H
1 reviews | Active since Sept 2020
04 Sept 2020, 15:51
********** Vendor
**********ly selling laptops and do not deliver, waiting for refund. Will go to police if not done before next week.
Helpful (0)
Replies (3)0
Replies (3)
The Laptop Shop's replyOfficial
14 Sept 2020, 10:28Good Morning Thomas. We do apologize for your poor customer care experience. We are trying to ensure the satisfaction of all our customers and would like you to provide us with the opportunity to rectify your issue.
The Laptop Shop's reply14 Sept 2020, 10:28
Official
Good Morning Thomas. We do apologize for your poor customer care experience. We are trying to ensure the satisfaction of all our customers and would like you to provide us with the opportunity to rectify your issue.
The Laptop Shop's replyOfficial
14 Sept 2020, 10:28We have created a new customer care department to assist with this. Please can you visit our website, click on "support" on the menu or top bar and we will look into how best we can turn your experience around. Thank you and have a lovely day.
The Laptop Shop's reply14 Sept 2020, 10:28
Official
We have created a new customer care department to assist with this. Please can you visit our website, click on "support" on the menu or top bar and we will look into how best we can turn your experience around. Thank you and have a lovely day.
TH
Thomas H's updateReviewer Update
16 Sept 2020, 21:52I have been refunded so am happy to withdraw the ********** claim but still had a very bad service experience.
TH
Thomas H's update16 Sept 2020, 21:52
Reviewer Update
I have been refunded so am happy to withdraw the ********** claim but still had a very bad service experience.