Poor Service Bad Attitude and Zero Recourse

<div>All excited, I hopped on a plane from JHB to attend the KitchenSync 3 day Advanced Digital Marketing course in Camps Bay, Cape Town 30 Oct to 1 Nov 2017. Despite the planned agenda that clearly stated what we would learn, day 1 was filled with many discussions and did not complete the learning topics. Day 2 was very similar and when a few of us raised our concern, we were told that we would catch up on day 3. On day 3, the lecturer **** didn't arrive. We were told that she was very ill, had been for awhile and there was no other lecturer as a back-up, and we were asked to leave. So I hopped back on a plane back to JHB, having learn't nothing new. After numerous emails and phone conversations, the KitchenSync eventually agreed to reimburse some members. Two and a half months later, with written confirmation and signed agreement from The Kitchensync Group that they would reimburse me by the 6th December, I still have not been reimbursed, nor have any other members. A number of people provided negative reviews on Google and Facebook. The KitchenSync personally contacts the people who have provided negative reviews and 'bullies' them into deleting these negative reviews, therefore no one gets an honest and true perception of this company.</div>