They even put their bodyguards on us

My cousin hosted her birthday dinner at the Ivy. Despite her pre-arranging with the waiter, the dinner menus were not printed out in terms of the agreement and we weren't told about the food until she kept asking. The food was good though (when it arrived).

Very disappointed in the service of the Ivy. Items (worth over R700.00) that we did not consume were put on our menu and no one seemed to believe us when we disputed them. When we tried to leave the restaurant, they got their "bodyguards" to block us because we couldn't leave without paying for the drinks that we didn't even have. They couldn't even show us that we had those drinks. We ended up paying for those drinks because it was 21:30 and the curfew was 22:00.

They clearly can't keep track of who drinks what and where.

So disappointed. Will surely never return.