Staff *****s from customers and GM is in it. Eat and drink watching your back

At the The Ivy you must eat drink and watch your back because staff there *****s your things after they’ve confirmed to have find it. Drink watching your back, even their so called GM takes zero responsibility. I called immediately I realised my valuables were missing, they confirmed they were there, even to a detail. When I get there they say it got “lost” again and basically sorry.