1 reviews | Active since Nov 2013
The IV Bar Mall of the South - ********** client service
I've just had the worst customer experience at the ‘The IV Bar’ Mall of the South. The sister on duty (Khanyisile) had the foulest of attitudes. She does not greet and welcome one upon entry. Then proceeds to talk to one in a manner similar to what one gets from a government employee renewing your drivers license. When questioned on the content of the drips, she condescendingly mumbles incoherently what the contents are. Here is a question? How do you offer services and don’t care to explain to a client what you expect them to inject into their body? When taken to task about her attitude she retorts that she is a human being and expects to be treated as such. So who does she think walked int the establishment? Furthermore, the contact numbers to complain lead you straight back to the person who just told you that they don’t care about your patronage. The Facebook contact number goes to voicemail that requests that you send a WhatsApp message. This leads me to question what after sales service would be provided should one have a complication from the injected solution? The IV Bar needs to seriously look at their customer service and after sales care. The product I believe is probably one of the best for health conscious people, but their service levels has had made me lose confidence and trust.
