1 reviews | Active since Jan 2023
Do not order from this company!
I am also an unhappy customer. I ordered 4 Bison chairs for a client. First of all the initial delivery date was missed. So much so that we had to move it from Dec 2022 to Jan 2023. That already put me in a uncomfortable position with my client. The chairs were delivered in January. Not well wrapped for a trip from JHB to Cape town. When I unwrapped I saw the very sub-standard workmanship. The person that upholstered was not a skilled craftsman to say the least. Not one seam was in a straight line and it looked like the fabric was cut too small for the frame. It is clear to me that no one inspected the items before it was sent out. Hassan indicated I should send the items back to be fixed. needless to say I have zero confidence in this company to fix seeing that they sent it out like that in the first place. Also with every back and forth between JHB and Cape town there is a chance of damage to the chairs. I suggested I get quotes from reputable upholsterers locally and requested a partial refund to cover those costs (which was not much more than what it would cost to collect and deliver a second time). From there on I received no further feedbacks on emails and it also seemed that they blocked me on whatsapp. This seems to be a hit and miss company as I heard more complaints of people that has not even received ordered items. I would not take the chance as they also insist on upfront payment which leave the client with no recourse . This placed me in a very embarassing situation with a valued client.
