CP
Chantelle P

1 reviews | Active since Feb 2019

28 Nov 2023, 19:25

Dilinquency at its best

for the past three weeks I have sent daily followups regarding one of my assignmemts as the final exams are approaching, communication was continiously delayed leaving me more anxious. I notified VC about my circumstances the moment I saw my results, logging multiple tickets and phone calls to resolve the problem. In all my communications I Clearly stipulated that I submitted the first assignment the college released and only a prior submission date did they upload a new version? whose fault is that?

after multiple phone conversations I spoke to a lady who assured me the problem was on their side and that she would escalate the matter to the relevant department. and that I Would be allowed to write the exam, due to my medical records I provided them.

after submitting the exam, I was notified that they have no evidence on their side approving my replacement assignment and that I would have to redo the module next year.

it is clear that they pay no attention to their students mental health as it is clear as daylight somebody passing with destinctions since day one and all of a sudden grades are deteriorating.

its clear that I will complete the rest of my exams but re registering next year WILL NOT HAPPEN. and I also encourage possible applicants to seek alternative education institutions before considdering IIE

0
Replies (2)
The Independent Institute of Education
The Independent Institute of Education's reply29 Nov 2023, 09:28
Official
Good morning Chantelle,
We apologise for this experience and will get a representative from VC to contact you.
Regards
Director: The IIE
The Independent Institute of Education
The Independent Institute of Education's reply04 Dec 2023, 10:21
Official
 
Dear Chantelle, thank you for taking the time to liaise with our campus representative. As discussed, we are currently conducting investigation on the matter raised and will provide feedback to you via the IIE Assist query raised.