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Prudence M

1 reviews | Active since Sept 2020

03 Feb 2023, 15:19

a nightmare college

hi, i am an online student at Rosebank college Braamfontein I've been trying to register for my outstanding modules but they blocked my account and I'm unable to access student portal/registration portal. I sent emails and no one is assisting or getting back to me, I've also tried to call but no one is answering the phone. honestly i am tired of this institute last year I registered me under a wrong semester and loaded wrong modules that resulted in me not being able to study. i sent countless of emails requesting refund they did fund me. this i have to go through the same thing thing? I just want to complete my degree and be done with Rosebank college ever since I registered to study on line it was nothing but a nightmare no communication.

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Replies (2)
The Independent Institute of Education
The Independent Institute of Education's reply03 Feb 2023, 16:48
Official
Dear Prudence
Kindly send the following information to *** 
1. Your student number
2. An email where we can contact you
3. A telephone number
We'll see to it that you get to the right person to resolve the issue as soon as possible.

The Independent Institute of Education
The Independent Institute of Education's reply04 Feb 2023, 09:38
Official
Thank you for sending your detail. Someone from RC will be in contact shortly.
W wish you all the best for this year