NOT HAPPY!!!!

Good day, today it is with great discontent that I write this email about the most appalling service we received last night from the House of Ribs.

Having had a very busy day at work and working late, we as a family thought that it would have been nice to go to one of our favourite restaurants for the carvery (Amazing as it always is and very good value for money) Upon arrival at 8:25 we were told at the door that they are closing the carvery in 15 minutes time but we are welcome to take away the carvery for R115 per person. I was shocked to say the least! I had my family here visiting us from Zimbabwe and wanted to show them some South African hospitality. Needless to say there was none of that. Even if we wanted to order anything from the menu, we would have had to rush our supper.

My main concern is, that if we (a group of 9 people) could be shown the door in such an abrupt way, how many other people are being treated this way? How much business is House of Ribs loosing, because certain people are placed in management positions and they are not trained or have the proper people s****s.

In any event we went to Little Nero’s, we were welcomed warmly and they kept the carvery going for us until we all ate. That is service!!!!

As I am feeling today not me or my family would like to visit House of Ribs again…

Thanks

Regards