1 reviews | Active since May 2016
VROTSTE HOLIDAY CLUB
Nes ek gese in in vorige skrywes aan THC.Hulle sal jou nie e mail nie en jou net telefonies terug voering gee sodat hulle ,hulle nie self kan verontreg nie. Ek het gese hulle is n klomp sharks met die punte wat jy ten duurste voor betaal het en dan hom hulle terug na jou met oor die R12 000 se reservation fees en met die punte kan jy nie eens in seisoen voor weggaan nie.dit is n skande. EK SIT DIE WEER OP EN GAAN DIT ELKE MAAND OPSIT HOE HULLE MENSE VENEUK MET HULLE PUNTE EN RESERVATION FEES WAT OOR DIE R12 000 IS. JY HET R30 000 BETAAL VIR 33 PUNTE OM N GOEDKOPER VAKANSIE TE KRY EN NOU BETAAL JY NOG OOR DIE R12 000 VIR RESERVATION FEES.. GOEIE raad AAN DIE GENE ,BEWEEG WEG WANT HULLE WIL HE JY MOET WEG EN BETAAL JOU VAKANSIE PRIVAAT.BAIE GOEDKOPER. INTEENDEEL HET HULLE MY GES***EL EN GESE HULLE SAL DIE VERHOOGDE OF BAIE KOSTES OP E MAIL SIT WAT HULLE NIE GEDOEN HET NIE.
Good day Mr Roux,
We confirm as per your telephonic discussion with our Collections department on 8 August 2018, that there was an error with the projected fees reflecting on your account and that same was corrected. We apologise for any inconvenience caused.
An updated Combined statement was emailed to you on 8 August 2018 which indicated the correct projected fees. An email was also sent to you on 13 August 2018 explaining the increase in fees.
We note that you spoke to our Collections department again on 17 August 2018 and advised that you did not receive the email dated 13 August 2018. We have resent same to you for your reference.
We trust that the matter has been resolved. Should you, however, have any further queries you may contact our Collections department on ***or via email ***.
Kind Regards,
The Holiday Club
Good day Mr Roux,
We confirm as per your telephonic discussion with our Collections department on 8 August 2018, that there was an error with the projected fees reflecting on your account and that same was corrected. We apologise for any inconvenience caused.
An updated Combined statement was emailed to you on 8 August 2018 which indicated the correct projected fees. An email was also sent to you on 13 August 2018 explaining the increase in fees.
We note that you spoke to our Collections department again on 17 August 2018 and advised that you did not receive the email dated 13 August 2018. We have resent same to you for your reference.
We trust that the matter has been resolved. Should you, however, have any further queries you may contact our Collections department on ***or via email ***.
Kind Regards,
The Holiday Club