Very poor service ,not what they sell when you are buying

Item: The Holiday Club
Rating: 1
Author: Rowan D

I have been a member of holiday club for more than 22 yrs.In all these yrs I have never had the pleasure of a holiday in the time I would like to take a holiday and secondly never ever got a location where I would like to go.Holiday club always can only give your a place which suits there requirement.I would one of the ceo to place a answer to all the complaints I seen printed all over social media.If you do not pay your fee yearly they are quick to let you know but when you need they help they are very quite

Helpful (0)

Replies (2)

The Holiday Club's replyOfficial

06 Sept 2021, 10:28

Hi Rowan, thank you for your comments. We will be in contact with you regarding the same. Your reference number is

***.
Regards
The Holiday Club

The Holiday Club's reply06 Sept 2021, 10:28

Official

Hi Rowan, thank you for your comments. We will be in contact with you regarding the same. Your reference number is

***.
Regards
The Holiday Club

The Holiday Club's replyOfficial

13 Sept 2021, 11:15

Hi Rowan, we confirm that our Reservations Team Leader has been in contact with you and provided you with the available options.
Regards
The Holiday Club

The Holiday Club's reply13 Sept 2021, 11:15

Official

Hi Rowan, we confirm that our Reservations Team Leader has been in contact with you and provided you with the available options.
Regards
The Holiday Club