Useless

Item: The Holiday Club
Rating: 1
Author: Jacques V

False advertising. Booked in at season sports and spa. Did not have hiking trails or mountain bike trails. Resort informed they did have it but took it away awhile ago Holiday club did not update the book and gave me attitude when confronting them by saying it is advertising near by activities

Helpful (0)

Replies (2)

The Holiday Club's replyOfficial

16 May 2019, 11:19

Good day Jacques,

Thank you for your post.

We are busy investigating your complaint and a consultant will contact you by close of business today.

Kind Regards,
The Holiday Club

The Holiday Club's reply16 May 2019, 11:19

Official

Good day Jacques,

Thank you for your post.

We are busy investigating your complaint and a consultant will contact you by close of business today.

Kind Regards,
The Holiday Club

The Holiday Club's replyOfficial

16 May 2019, 15:43

Good day Jacques,

Thank you for taking the time to speak to our consultant.

We once again apologise for any inconvenience caused and we trust that the matter was resolved to your satisfaction.

Kind Regards,
The Holiday Club

The Holiday Club's reply16 May 2019, 15:43

Official