1 reviews | Active since Sept 2017
Unsatisfactory service, Lies and *******
Unsatisfactory service, Lies and *******
The product was sold to us under false presentation. I believe crucial information was held back from us during the discussions, the annual payment amount was never mentioned to us. I've tried to cancel the contract but I was unsuccessful. Late on I received a letter stating,
As you failed to respond to our previous letter requesting that you make payment arrangements for the arrears on your account, we have blacklisted you with the Credit Bureau under the following reference CPER102209. I don't remember discussing the payment arrangement, last time I checked I was asked to send the copy of the contract and an affidavit.
Kind regards, Eugene
Good day Eugene
Thank you for your post.
Your misrepresentation complaint was investigated and no misrepresentation by the Marketing Agent was found.
Our records reflect that we requested proof of income documents from you. To date we have not received these.
We then contacted you to follow up on the above. You advised that we would receive correspondence from your Attorney. To date we have not received the said correspondence.
A Consultant will contact you by the end of business today to discuss the options available to you.
Warm Regards
The Holiday Club
Good day Eugene
Thank you for your post.
Your misrepresentation complaint was investigated and no misrepresentation by the Marketing Agent was found.
Our records reflect that we requested proof of income documents from you. To date we have not received these.
We then contacted you to follow up on the above. You advised that we would receive correspondence from your Attorney. To date we have not received the said correspondence.
A Consultant will contact you by the end of business today to discuss the options available to you.
Warm Regards
The Holiday Club
Good day Eugene
Thank you for taking the time to speak to our Consultant.
Warm Regards
The Holiday Club
Good day Eugene
Thank you for taking the time to speak to our Consultant.
Warm Regards
The Holiday Club
Good day Eugene
As discussed, we require proof of income documents in order to proceed with cancellation.
You advised you lodged a complaint with the Ombudsman and we await a formal complaint from the Ombudsman. However, we will contact you shortly.
Warm Regards
The Holiday Club
Good day Eugene
As discussed, we require proof of income documents in order to proceed with cancellation.
You advised you lodged a complaint with the Ombudsman and we await a formal complaint from the Ombudsman. However, we will contact you shortly.
Warm Regards
The Holiday Club
Good day Eugene
Your membership has been cancelled without the payment of a cancellation fee. The outstanding amount has been written off.
Warm Regards
The Holiday Club
Good day Eugene
Your membership has been cancelled without the payment of a cancellation fee. The outstanding amount has been written off.
Warm Regards
The Holiday Club
Good day Eugene
As discussed, the membership has been cancelled and the matter has been finalised.
Warm Regards
The Holiday Club
Good day Eugene
As discussed, the membership has been cancelled and the matter has been finalised.
Warm Regards
The Holiday Club