PS
Pieter S
1 reviews | Active since Jul 2011
15 Jul 2019, 17:35
******** cancellation behavior
They refuse to cancel my contract unless I pay them per R220 per point for a management fee, yet I have paid them for 2 years and have points in reserve. Again they refuse to cancel unless I pay them, this is against the consumer protection act. Please be aware this company only wants to take your money and deliver no service.
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Replies (2)
The Holiday Club's replyOfficial
16 Jul 2019, 16:39Dear Pieter,
Thank you for your post.
We will arrange for a consultant to contact you by close of business tomorrow to discuss the matter further.
Kind Regards,
The Holiday Club
Thank you for your post.
We will arrange for a consultant to contact you by close of business tomorrow to discuss the matter further.
Kind Regards,
The Holiday Club
The Holiday Club's reply16 Jul 2019, 16:39
Official
Dear Pieter,
Thank you for your post.
We will arrange for a consultant to contact you by close of business tomorrow to discuss the matter further.
Kind Regards,
The Holiday Club
Thank you for your post.
We will arrange for a consultant to contact you by close of business tomorrow to discuss the matter further.
Kind Regards,
The Holiday Club
The Holiday Club's replyOfficial
18 Jul 2019, 09:55Dear Pieter,
Thank you for taking the time to speak to our consultant yesterday afternoon.
As we do value your membership, we hope that you will reconsider your stance. The Holiday Club will, however, not prevent you from cancelling your membership should you wish to do so. We confirm that we did discuss the terms of the cancellation with you and that you have undertaken to get back to us in a weeks time to notify us of your final decision. We will await further correspondence from you.
Should you have any further queries or require further assistance please don't hesitate to contact our Member Services department.
Kind Regards,
The Holiday Club
Thank you for taking the time to speak to our consultant yesterday afternoon.
As we do value your membership, we hope that you will reconsider your stance. The Holiday Club will, however, not prevent you from cancelling your membership should you wish to do so. We confirm that we did discuss the terms of the cancellation with you and that you have undertaken to get back to us in a weeks time to notify us of your final decision. We will await further correspondence from you.
Should you have any further queries or require further assistance please don't hesitate to contact our Member Services department.
Kind Regards,
The Holiday Club
The Holiday Club's reply18 Jul 2019, 09:55
Official
Dear Pieter,
Thank you for taking the time to speak to our consultant yesterday afternoon.
As we do value your membership, we hope that you will reconsider your stance. The Holiday Club will, however, not prevent you from cancelling your membership should you wish to do so. We confirm that we did discuss the terms of the cancellation with you and that you have undertaken to get back to us in a weeks time to notify us of your final decision. We will await further correspondence from you.
Should you have any further queries or require further assistance please don't hesitate to contact our Member Services department.
Kind Regards,
The Holiday Club
Thank you for taking the time to speak to our consultant yesterday afternoon.
As we do value your membership, we hope that you will reconsider your stance. The Holiday Club will, however, not prevent you from cancelling your membership should you wish to do so. We confirm that we did discuss the terms of the cancellation with you and that you have undertaken to get back to us in a weeks time to notify us of your final decision. We will await further correspondence from you.
Should you have any further queries or require further assistance please don't hesitate to contact our Member Services department.
Kind Regards,
The Holiday Club