EE
Elizma E
1 reviews | Active since Mar 2026
07 Mar 2026, 16:06
They are very pricey, the sales person that assisted us can work on his language
They are very pricey, the sales person that assisted us can work on his language. Make the presentations shorter and need to work on his presentation as his words was " if you cant afford R2000 a month this isnt for you ". The place we picked i would NOT recommend to anyone, the place is dirty, paid activities the whole resort, unfriendly staff and traffic like JHB on the resort.
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The Holiday Club's replyOfficial
09 Mar 2026, 08:18Dear Elizma
Thank you for your review. We're so sorry that that parts of your experience did not meet the high standards we strive for as a Club. While we work to ensure that presentations are informative and transparent, we certainly never intend for any communication to come across as insensitive. Your comments have been noted and will be addressed with our team to prevent any recurrences. Similarly, cleanliness, friendly service and an enjoyable atmosphere are all priorities at each of our resorts, and it's disappointing to hear this wasn't entirely the case for you. Rest assured that we will also look into these concerns with the respective teams. Many of our guests visit specifically for the wide range of facilities and activities available, and we regret that these did not meet your expectations during your stay.
We appreciate your feedback as it helps us continue improving the experience we offer to all our Members and guests, and hope to welcome you back to one of our resorts soon for a better stay.
Kind Regards
The Holiday Club
Thank you for your review. We're so sorry that that parts of your experience did not meet the high standards we strive for as a Club. While we work to ensure that presentations are informative and transparent, we certainly never intend for any communication to come across as insensitive. Your comments have been noted and will be addressed with our team to prevent any recurrences. Similarly, cleanliness, friendly service and an enjoyable atmosphere are all priorities at each of our resorts, and it's disappointing to hear this wasn't entirely the case for you. Rest assured that we will also look into these concerns with the respective teams. Many of our guests visit specifically for the wide range of facilities and activities available, and we regret that these did not meet your expectations during your stay.
We appreciate your feedback as it helps us continue improving the experience we offer to all our Members and guests, and hope to welcome you back to one of our resorts soon for a better stay.
Kind Regards
The Holiday Club
The Holiday Club's reply09 Mar 2026, 08:18
Official
Dear Elizma
Thank you for your review. We're so sorry that that parts of your experience did not meet the high standards we strive for as a Club. While we work to ensure that presentations are informative and transparent, we certainly never intend for any communication to come across as insensitive. Your comments have been noted and will be addressed with our team to prevent any recurrences. Similarly, cleanliness, friendly service and an enjoyable atmosphere are all priorities at each of our resorts, and it's disappointing to hear this wasn't entirely the case for you. Rest assured that we will also look into these concerns with the respective teams. Many of our guests visit specifically for the wide range of facilities and activities available, and we regret that these did not meet your expectations during your stay.
We appreciate your feedback as it helps us continue improving the experience we offer to all our Members and guests, and hope to welcome you back to one of our resorts soon for a better stay.
Kind Regards
The Holiday Club
Thank you for your review. We're so sorry that that parts of your experience did not meet the high standards we strive for as a Club. While we work to ensure that presentations are informative and transparent, we certainly never intend for any communication to come across as insensitive. Your comments have been noted and will be addressed with our team to prevent any recurrences. Similarly, cleanliness, friendly service and an enjoyable atmosphere are all priorities at each of our resorts, and it's disappointing to hear this wasn't entirely the case for you. Rest assured that we will also look into these concerns with the respective teams. Many of our guests visit specifically for the wide range of facilities and activities available, and we regret that these did not meet your expectations during your stay.
We appreciate your feedback as it helps us continue improving the experience we offer to all our Members and guests, and hope to welcome you back to one of our resorts soon for a better stay.
Kind Regards
The Holiday Club