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Nazreen A

1 reviews | Active since Jul 2020

15 Dec 2025, 07:52

The Holiday Club Voucher to The Shark Bay Villa

We enjoyed a luxurious two‑day stay at The Shark Bay Villa in November 2025, which we won as a getaway. The villa itself was beautiful, spacious, and very romantic — perfect for couples as well as families with kids. The staff were warm and friendly, and the included morning cleaning service was a thoughtful touch. Its location is excellent, with the beach and shopping centres close by, making it convenient and relaxing.

One challenge we faced was the unexpected fee we had to pay beforehand, which differed from what the agent had explained. To improve the booking process, it would help if all terms discussed with agents were clearly documented, since you don’t deal with the same person when making the booking. It should also be made clear that this specific deal/voucher covers only the house/apartment, with no extra amenities included — those come at your own cost. Knowing this upfront would allow guests to budget better.

Overall, Shark Bay Villa is a stunning and romantic destination, and despite the hiccup, we would definitely return — this time better prepared.

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Replies (1)
The Holiday Club
The Holiday Club's reply15 Dec 2025, 08:12
Official
Dear Nazreen

Thank you for sharing such a lovely and detailed review with us. We're so pleased you enjoyed the resort - it really is a luxurious escape of note. We also appreciate your constructive feedback and are always working to make the booking journey clearer and smoother for our clients. It's wonderful knowing you're excited to return, and we're eager to be of service again! 

Kind Regards
The Holiday Club