LS
Lynne S

1 reviews | Active since Nov 2015

17 Jul 2023, 22:08

THE HOLIDAY CLUB IS THE BEST!

I contacted the Holiday Club as due to illness some of my points lapsed as I did not make a booking. Junitha Singh listened with empathy to my situation and was very kind and undertook to escalate my query. Within a few days I was informed that they would restore my points. Thank you very much Junitha for the professional way in which you handled my case. You are a real asset to The Holiday Club. And thank you The Holiday Club for takin my circumstances into consideration and restoring my points. Excellent service from you.

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Replies (1)
The Holiday Club
The Holiday Club's reply18 Jul 2023, 09:43
Official
Dear Lynne 

Thank you for taking a moment to share your recent experience with us.

Nothing makes us happier than knowing our fantastic Consultants have gone the extra mile to provide excellent service to all our valued Members. 

We do certainly try our best to cater to the circumstances of our Members, with the utmost compassion and care. It is truly wonderful knowing that our professional and friendly Consultant, Junitha was able to assist you to your utmost satisfaction. 

We wish you a speedy recovery and look forward to being of great service again.

Kind Regards
The Holiday Club