SVDP
Shane Van Den Puyn
1 reviews | Active since Jul 2022
20 Nov 2022, 13:50
The Holiday Club-Excellent holistic services
We have been with them for nearly 20 years. They are brilliant. They have excellent services on and off-site! Their customer care is extremely knowledgeable. They value their clients and they do not take a single client for granted. The most competent, caring, and highly professional person we have ever met in SA is Ms. Dorothy Sbongile Dlamini, she ALWAYS goes beyond the call of duty by answering communication on time and doing her best to ensure the right departments get back to you very fast. She has been the reason for us being retained for so long. Thank you and keep it up, madam!!!!
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The Holiday Club's replyOfficial
21 Nov 2022, 09:31Dear Shane
Thank you so much for sharing this fantastic feedback with us!
Your words perfectly encapsulate everything that our Service Charter revolves around, and it's lovely to see that our commitment to service excellence always shines through during your interactions with us.
Our Members are our absolute delight, and we believe that there is no better way to ensure their happiness than with a range of phenomenal holiday destinations, and service that is both efficient but complete with a personal touch.
And indeed, your Membership with us goes over and above just a vacation. It includes a host of added benefits to help you access a world of additional resources and support like travel and lifestyle services.
Remember that you can always read up more about these benefits on our user-friendly website here - https://bit.ly/3VdOtND
Remember that you can always read up more about these benefits on our user-friendly website here - https://bit.ly/3VdOtND
We are so proud that Dorothy, our well-informed and dedicated Consultant, is always able to exceed your expectations, guaranteeing your satisfaction each time.
Thank you for your continued support and loyalty over all these years - it is always a pleasure being of service to you and helping you create lifelong holiday memories.
We can't wait to be of assistance again, and wish you an amazing day further!
Kind Regards
The Holiday Club
The Holiday Club's reply21 Nov 2022, 09:31
Official
Dear Shane
Thank you so much for sharing this fantastic feedback with us!
Your words perfectly encapsulate everything that our Service Charter revolves around, and it's lovely to see that our commitment to service excellence always shines through during your interactions with us.
Our Members are our absolute delight, and we believe that there is no better way to ensure their happiness than with a range of phenomenal holiday destinations, and service that is both efficient but complete with a personal touch.
And indeed, your Membership with us goes over and above just a vacation. It includes a host of added benefits to help you access a world of additional resources and support like travel and lifestyle services.
Remember that you can always read up more about these benefits on our user-friendly website here - https://bit.ly/3VdOtND
Remember that you can always read up more about these benefits on our user-friendly website here - https://bit.ly/3VdOtND
We are so proud that Dorothy, our well-informed and dedicated Consultant, is always able to exceed your expectations, guaranteeing your satisfaction each time.
Thank you for your continued support and loyalty over all these years - it is always a pleasure being of service to you and helping you create lifelong holiday memories.
We can't wait to be of assistance again, and wish you an amazing day further!
Kind Regards
The Holiday Club