LM
Lin M

1 reviews | Active since Mar 2009

06 Sept 2021, 13:23

The Holiday Club as a Leisure & Tourist concern is definitely the best South Africa has.

The Holiday Club as a Leisure & Tourist concern is definitely the best South Africa has. The Management Team is independent, eg. Bookings & Reservations, each Resort expertly run by very Professional Managers, Administration truly up to their preparation mark as a very well 'oiled & update' with their Resorts Plans & Future Plans for improvements all around. I've had the experience of their functions. Interacting with their Assist Dept. with Louise De Koker, Well represented as one of their major Consultant in the field. Assisting with some of their most difficult and complex questions concerning various personal questions. Full marks Ms.De Koker, your handling was very satisfactory and your swift follow-ups resulted in me being well impressed as a Senior Citizen and long-standing Client. I was equally impressed with Ms Laura Schlesbusch of the collect/pay dept. Again to both Manages of the above departments, you have Trained your Teams well to be able to handle some difficult problems & questions from ' very hard of hearing ' elderly clients and swift follow-ups to somewhat suggestions that might be suitable. Needless to say that generally speaking, I'm totally in favour of anyone looking for a company to give the Best in their field of Leisure & Tourist in both in and abroad South Africa to consider approaching The Holiday Club. Thank you The Holiday Club for having given me and my Family years of well-run Top Resorts. ( Alway moving Forward in invitational ways to improve the leisure and enjoyment of visitors to your Resorts.

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Replies (1)
The Holiday Club
The Holiday Club's reply06 Sept 2021, 13:55
Official
Hi Lin, thank you so much for your kind words - we are over the moon that both Louise and Laura exceeded your service expecattations. Keep safe!
Regards
The Holiday Club