The holiday club

Item: The Holiday Club
Rating: 1
Author: Frans K

What's suppose to be a free voucher reservation Leon Saayman used my points to do my reservation and I had to pay R299 bookings fee. Totally unacceptable!!!

Helpful (0)

Replies (3)

The Holiday Club's replyOfficial

30 Mar 2021, 10:24

Hi Frans, thanks for bringing the matter to our attention. Your reference number is ***. We will be in contact with you by the close of business today.
Regards
The Holiday Club

The Holiday Club's reply30 Mar 2021, 10:24

Official

Hi Frans, thanks for bringing the matter to our attention. Your reference number is ***. We will be in contact with you by the close of business today.
Regards
The Holiday Club

The Holiday Club's replyOfficial

31 Mar 2021, 11:07

Hi Frans, we confirm that Leon has been in contact with you and that he awaits documentation from you to investigate the matter further.
Regards
The Holiday Club

The Holiday Club's reply31 Mar 2021, 11:07

Official

Hi Frans, we confirm that Leon has been in contact with you and that he awaits documentation from you to investigate the matter further.
Regards
The Holiday Club

The Holiday Club's replyOfficial

01 Apr 2021, 15:13

Hi Frans, Leon advised that he received the document in question and that the same has been discussed and clarified with you.
Regards
The Holiday Club

The Holiday Club's reply01 Apr 2021, 15:13

Official

Hi Frans, Leon advised that he received the document in question and that the same has been discussed and clarified with you.
Regards
The Holiday Club