1 reviews | Active since Jul 2014
The holiday club
The Holiday club has absolutely no idea what is going on. It has taken over a year to transfer from my aunt to myself, no notification has been received that it has been done. The I get told I am liable for and account. I have asked them to cancel the timeshare as the information that they give does not correspond with what they tell you when trying to get it signed up. I have told them I will not be liable for the account and to cancel the timeshare.
I am really angry with their service and do not recommend anyone uses them at all
Good afternoon Mrs. Smith
Thank you for your post.
The transfer was finalized on 8/2/2018 and we apologize for the fact that you have not received written notification, at the time, that the same was completed. We note that you did indicate in the subsequent telephone discussions on 15/2/2018, 19/02/2018 and 21/02/2018 with our Collections department that you wish to cancel your Membership. May we request that you provide us with an opportunity to assist you so you can make use of the portfolio that you purchased.
We will contact you by the close of business on Tuesday 27/2/2018.
Kind regards
The Holiday Club
Good afternoon Mrs. Smith
Thank you for your post.
The transfer was finalized on 8/2/2018 and we apologize for the fact that you have not received written notification, at the time, that the same was completed. We note that you did indicate in the subsequent telephone discussions on 15/2/2018, 19/02/2018 and 21/02/2018 with our Collections department that you wish to cancel your Membership. May we request that you provide us with an opportunity to assist you so you can make use of the portfolio that you purchased.
We will contact you by the close of business on Tuesday 27/2/2018.
Kind regards
The Holiday Club
Good afternoon Mrs Smith
Thank you for your post.
We confirm that our Collections department have been in contact with you yesterday regarding your cancellation request. We will discuss the matter further with management and will revert back to you by close of business on 28 February 2018.
Kind Regards,
The Holiday Club
Good afternoon Mrs Smith
Thank you for your post.
We confirm that our Collections department have been in contact with you yesterday regarding your cancellation request. We will discuss the matter further with management and will revert back to you by close of business on 28 February 2018.
Kind Regards,
The Holiday Club