EC
Emil C

1 reviews | Active since Oct 2021

22 Oct 2021, 21:19

THC does not care about you and your financial position

I am desperately trying to relinquishing my points and cancel my membership with The Holiday Club after being a member for 13 years. Covid 19 has just about sunk our business, we are really struggling to keep our doors open. The NCC has ruled that these "lifetime contracts" are not legal, but do you think they care 😓... Inhumane is the only word that comes to mind.

0
Replies (2)
The Holiday Club
The Holiday Club's reply25 Oct 2021, 08:53
Official
Hi Emil,

Your query has been logged and a member of our specialized cancelation team will be in touch to assist you further.

Your reference number is  *** 

Kind Regards
The Holiday Club
The Holiday Club
The Holiday Club's reply27 Oct 2021, 09:00
Official
Hi Emil, 

We can confirm that our team was in contact and the matter has been resolved.

Kind Regards
The Holiday Club