RG
Regina G
1 reviews | Active since Nov 2011
17 Sept 2015, 11:26
Terrible Service
I called the holiday club reservations this morning. I was told that they can only speak to my husband as he is the main person listed on the site and before I could say very much more the very very rude woman put the phone down on me. The service here is horrible and I would completely and utterly NEVER recommend holiday club to anyone.
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The Holiday Club's replyOfficial
17 Sept 2015, 11:40Hello regiudici,
Thank you for your post.
Please accept our apologies for the experience you had. We assure you, this is not how The Holiday Club conducts its business.
We are committed to protecting our Members' confidential information as far as possible. The Authority to Transact is an added security measure that requires the primary account owner to authorise all users access to the account by way of a form. Once the form is completed and loaded on our database, the authorised party may transact on behalf of the Member.
A consultant will contact you by end of business today.
Regards
The Holiday Club
Thank you for your post.
Please accept our apologies for the experience you had. We assure you, this is not how The Holiday Club conducts its business.
We are committed to protecting our Members' confidential information as far as possible. The Authority to Transact is an added security measure that requires the primary account owner to authorise all users access to the account by way of a form. Once the form is completed and loaded on our database, the authorised party may transact on behalf of the Member.
A consultant will contact you by end of business today.
Regards
The Holiday Club
The Holiday Club's reply17 Sept 2015, 11:40
Official
Hello regiudici,
Thank you for your post.
Please accept our apologies for the experience you had. We assure you, this is not how The Holiday Club conducts its business.
We are committed to protecting our Members' confidential information as far as possible. The Authority to Transact is an added security measure that requires the primary account owner to authorise all users access to the account by way of a form. Once the form is completed and loaded on our database, the authorised party may transact on behalf of the Member.
A consultant will contact you by end of business today.
Regards
The Holiday Club
Thank you for your post.
Please accept our apologies for the experience you had. We assure you, this is not how The Holiday Club conducts its business.
We are committed to protecting our Members' confidential information as far as possible. The Authority to Transact is an added security measure that requires the primary account owner to authorise all users access to the account by way of a form. Once the form is completed and loaded on our database, the authorised party may transact on behalf of the Member.
A consultant will contact you by end of business today.
Regards
The Holiday Club