JH
Jaclyn H
1 reviews | Active since Sept 2009
12 Nov 2015, 13:47
Stillwaiting for feedback and our money
it has been now several weeks and still no response from the holiday club. now they have send my mother an account that needs to be paid by the end of November. they don't call back or mail nothing from them. we need to know what is going on because everyone is now just ignoring us. they don't want to pay back our money that we gave to Lucas. either they must pay our money back or they must give us a holiday. Jabulani the last guy that was at our house also didn't come back. so we don't know what to do anymore.
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The Holiday Club's replyOfficial
12 Nov 2015, 14:10Hello jaclynah,
We confirm Mrs Reid was contacted and the matter was discussed with her.
She was advised we require the proof of the second payment in order to facilitate the refund. To date we have not received same.
A consultant will contact her by end of business today.
Kind regards
The Holiday Club
We confirm Mrs Reid was contacted and the matter was discussed with her.
She was advised we require the proof of the second payment in order to facilitate the refund. To date we have not received same.
A consultant will contact her by end of business today.
Kind regards
The Holiday Club
The Holiday Club's reply12 Nov 2015, 14:10
Official
Hello jaclynah,
We confirm Mrs Reid was contacted and the matter was discussed with her.
She was advised we require the proof of the second payment in order to facilitate the refund. To date we have not received same.
A consultant will contact her by end of business today.
Kind regards
The Holiday Club
We confirm Mrs Reid was contacted and the matter was discussed with her.
She was advised we require the proof of the second payment in order to facilitate the refund. To date we have not received same.
A consultant will contact her by end of business today.
Kind regards
The Holiday Club