1 reviews | Active since Sept 2015
Special Conditions
We booked a unit at Umhlanga Cabanas for the period 27/11/2015 to 04/12/2015 for 4 people (students for rage week), at the time the confirmation received had a SPECIAL NOTES: They would be charging a R1500 breakage deposit on checking in during the student weeks and that there may be high noise levels - which we accepted and understood. <br> Yesterday (16/09) we received a revised confirmation with an updated SPECIAL NOTES: Please note this resort does not allow occupation to students during student rage week. <br> We have booked flights and car hire for these 4 students and now get told they aren't allowed to stay there - 9 months after the original booking and confirmin,. What are we expected to do now? unacceptable!
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Your request has been escalated accordingly. We will provide feedback to you in due course.
Should you require any further assistance, please do not hesitate to contact our Member Services department.
Regards
The Holiday Club
Thank you for your post.
Your request has been escalated accordingly. We will provide feedback to you in due course.
Should you require any further assistance, please do not hesitate to contact our Member Services department.
Regards
The Holiday Club
