DN
Daisy Naidoo/Manuel
1 reviews | Active since Jan 2012
19 Feb 2025, 15:26
Satisfied Response
I had an issue with the Holiday Club where my confirmed booking was cancelled for whatever reason, after approaching them and raising my concerns and disappointments, I must admit that they went the extra mile to correct the issue.
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Replies (1)
The Holiday Club's replyOfficial
19 Feb 2025, 15:35Dear Daisy
Thank you for sharing your feedback with us. While we are terribly sorry for the prior frustration caused, we are so grateful to have had the opportunity to make things right.
It’s our goal to provide exceptional service, and we’re glad that we could resolve this matter to your satisfaction.
We wish you all the best for your upcoming trip!
Kind Regards
The Holiday Club
Thank you for sharing your feedback with us. While we are terribly sorry for the prior frustration caused, we are so grateful to have had the opportunity to make things right.
It’s our goal to provide exceptional service, and we’re glad that we could resolve this matter to your satisfaction.
We wish you all the best for your upcoming trip!
Kind Regards
The Holiday Club
The Holiday Club's reply19 Feb 2025, 15:35
Official
Dear Daisy
Thank you for sharing your feedback with us. While we are terribly sorry for the prior frustration caused, we are so grateful to have had the opportunity to make things right.
It’s our goal to provide exceptional service, and we’re glad that we could resolve this matter to your satisfaction.
We wish you all the best for your upcoming trip!
Kind Regards
The Holiday Club
Thank you for sharing your feedback with us. While we are terribly sorry for the prior frustration caused, we are so grateful to have had the opportunity to make things right.
It’s our goal to provide exceptional service, and we’re glad that we could resolve this matter to your satisfaction.
We wish you all the best for your upcoming trip!
Kind Regards
The Holiday Club