1 reviews | Active since Oct 2017
Preventing me to vote.
I made a booking with my points, that were to expire, in October 2018. It was for a mid week brake at Kiara Lodge for the date 06/05/2019 up to 10/05/2019. Long afterwards the date for the general elections were set for the 8th of May 2019.
The rules of the holiday club is that if a holiday have been booked with points that is to expire, the holiday cannot be cancelled or the date moved. The election I feel is special circumstances and the date were only announced well after I have booked my week brake.
Now I have been notified by the management of the Holiday Club that I will loose my points if I do not go for the week brake. They are also not willing to move my holiday to any week later than next week. I can either choose to stay and vote, and loose my midweek brake or the other way around.
I feel it is not fair to prevent me from being able to fully participate in the elections.
Thank you for your post.
Please be advised that you can vote at any voting station as long as you have registered to vote as it is a national vote.
We will, however, arrange for a consultant to contact you by close of business on Monday, 6 May 2019, to discuss the matter further.
Kind Regards,
The Holiday Club
Thank you for your post.
Please be advised that you can vote at any voting station as long as you have registered to vote as it is a national vote.
We will, however, arrange for a consultant to contact you by close of business on Monday, 6 May 2019, to discuss the matter further.
Kind Regards,
The Holiday Club
We did try to contact you telephonically, however, we were unable to reach you. We did leave a voice message on your cellphone.
We once again confirm that you may vote at any voting station for the national election.
The resort has confirmed that you have taken up occupation of your unit. We trust that you will enjoy your stay.
Should you require any further assistance please contact our Member Services department.
Kind Regards,
The Holiday Club
We did try to contact you telephonically, however, we were unable to reach you. We did leave a voice message on your cellphone.
We once again confirm that you may vote at any voting station for the national election.
The resort has confirmed that you have taken up occupation of your unit. We trust that you will enjoy your stay.
Should you require any further assistance please contact our Member Services department.
Kind Regards,
The Holiday Club