DV
Danie V

1 reviews | Active since Sept 2017

17 Nov 2017, 11:46

Not a trustworthy company

During 2003 i have requested them to sell my membership shares, then worth at least R13000 and even after a major paper trail only from side received no response whatsoever. You might ask why now? ,well i have discovered that i am not the only victim and if they refuse to refund even only every 10th member, the founders would easily get away with this.

0
Replies (3)
The Holiday Club
The Holiday Club's reply17 Nov 2017, 13:20
Official

Good day Mr Venter

Thank you for your post.

The Holiday Club does not sell Points on behalf of members. Should a member's circumstances change and the member wishes to dispose of their Points, we provide them with the contact details of a reputable Resale Company. Alternatively, members can sell their Points privately should they wish to do so. Our Transfers department will facilitate the transfer process.

We are sure the paper trail you are referring to is communication between yourself and a Resale Company.

That being said, we will contact you by the end of business today to discuss your concerns.

Warm Regards

The Holiday Club

The Holiday Club
The Holiday Club's reply17 Nov 2017, 16:30
Official

Good day Mr Venter

We contacted you on your cell, however, there was no response.

Please advise a convenient time to contact you.

Warm Regards

The Holiday Club

The Holiday Club
The Holiday Club's reply21 Nov 2017, 10:01
Official

Good day Mr Venter

Thank you for taking the time to speak to our Consultant.

As discussed, we will send you an email with all options available to you.

Warm Regards

The Holiday Club