MP
Marilize P
1 reviews | Active since Dec 2021
24 Sept 2022, 10:15
No Response from Holiday club when wanting to cancell membership
I have written a review before and received a response from Holiday club that same day, They requested that my husband send them an email from his email requesting cancelation, yet they have my email on record. We have not had any reply back and have just received our next years membership fee. We have been trying for a long time to get rid of our points. We cannot even give them away for free. The yearly levy exceeds what it will cost to rent that accommodation for that period. I can go on and on but my aim of this report is just for The Holiday club to confirm my cancellation
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The Holiday Club's replyOfficial
26 Sept 2022, 10:10Dear Marilize
Thank you for your comments.
We confirm that our consultant has been in contact with the account holder to further advise him on this query.
Kindly note that while your email is on our database, our policies, which had been communicated, require that such queries be communicated directly via the Primary Member of the account.
We appreciate your understanding in this matter and wish you a wonderful day further.
Kind Regards
The Holiday Club
The Holiday Club's reply26 Sept 2022, 10:10
Official
Dear Marilize
Thank you for your comments.
We confirm that our consultant has been in contact with the account holder to further advise him on this query.
Kindly note that while your email is on our database, our policies, which had been communicated, require that such queries be communicated directly via the Primary Member of the account.
We appreciate your understanding in this matter and wish you a wonderful day further.
Kind Regards
The Holiday Club