No Response!!!!

I am getting arrear letters but my account is on debit order!!!!!

I have sent them an email 3 days ago stating this , to date I have not received a response!!!!!!!!

I have booked a getaway this weekend for a family celebration and I hope I am not going to experience any problems.

Below is the content of my mail: Kindly be advised that since the inception of my involvement with the Holiday Club my fees have been paid via a debit order. All transactions have been successfully processed from my account and no indication by either the bank or your company has indicated any fact to the contrary. This issue is a recurring one, which indicates to me that your company has failed to proper precautions and account for its premiums. Sending out arears notifications with no valid reason is not only malicious but also draws into question the trustworthiness of this place of business.

Please consider this my final word in this regard, unless you can provide proof of your abovementioned claims. It is my hope that my concerns will be given adequate regard as this has happened on multiple occasions. If this is not the case I will have no option to escalate the matter both within your institution as well as the relevant authorities

THIS IS MALICIOUS DAMAGE TO MY CHARACTER!!!!