Most horrible holiday break, EVER!!!

I have been a member of the holiday club almost 18 or so years. I booked a holiday break earlier this year. We just arrived back in Port Elizabeth after our midweek break at Durban Spa. It was a disaster. I booked two units. One on the 10th floor for our family and one on the 13th floor for ourselves. For the past 4 night's, we hardly slept. It was extremely noisy. Taxis hooting from 05h00 in the morning until after 22h00. Then the car music and screeching tyres start outside the building till 05h00 the next morning. I could not understand what was going on. I think that the owners of the Holiday Club should spend time at the Durban Spa and see what they subject their clients to. I have never prayed for holiday to end like I did this past week. If I could take a flight home earlier, I would have but we booked return flight tickets. I would like someone to contact me urgently. My details are on our profile. Contact Durban Spa and find out my details. I rented units 1008 and 1308 from 20/05/2019 till 24/05/2019 as I'm. Not prwpared to place my contact number on the internet.