Misrepresentation and pathetic service

<p>While on holiday at a HOliday Club Resort in Plettenberg Bay, I was approached by a sales agent. He told me I always struggle to get availability because Holiday Club only owns a smaller percentage of stock at resorts, but if I would upgrade I will get 100% availability as they now affiliate with RCI and have access to all their stock. I tried various times to book accommodation since, always without success. Interestingly, they still offer cash deals, but cant take my points... which expires due to their inability to help me.</p> <p>I then demanded under the CPA to have the new upgrade of R27'k reversed. Holiday Club either does not get back to me, or keeps on telling me they will refer it and get back to me. In short, they do not take any responsibility or action. This is going to court for sure for misrepresentation and not delivering what was promised if they do not cancel the upgrade and give my money back.</p> <p>any other such problems with Holiday Club?</p>