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Obed Manyika Dube dubeom

1 reviews | Active since Feb 2024

16 Feb 2024, 13:41

I have been a member since 1997 and have had a mixed experience but generally it’s a very useful organization to join for astute holiday makers

I have been a member since 1997 and have had a mixed experience but generally it’s a very useful organization to join for astute holiday makers. I later upgrade to what I am now about 4 yrs ago. My real issue is that I am yet to see any benefits of upgrading outside getting more points. I still find it very difficult to get to up market resorts, I’m always told that it’s all fully booked. That’s my biggest bone of contention. While I have upgraded I’m not receiving the preference expected with upgrading. MAYBE THAT IS THE INFORMATION I NEED TO BE TOLD.

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Replies (1)
The Holiday Club
The Holiday Club's reply16 Feb 2024, 15:25
Official
Dear Mr Dube

Thank you for being a valued Member with us all these years, and for sharing your helpful insights with us. 

Our unique Points accommodation system is indeed a valuable resource, especially for the savvy traveller. Furthermore, ensuring our Members receive the utmost satisfaction from their Membership is our top priority. 

We understand that your choice to upgrade was an important decision, and we want to ensure that you enjoy the host of benefits that come with it. In saying that, we can confirm that a Consultant has since been in contact with you, and that we are currently working on your reservation request.

Your support is most certainly appreciated, and we look forward to assisting you with your travel needs. 

Kind Regards
The Holiday Club