PP
Paro P
1 reviews | Active since Mar 2023
28 Mar 2023, 12:26
I had booked a holiday at Castleburn for the long weekend
I had booked a holiday at Castleburn for the long weekend. My mum fell very ill on the Friday that we were supposed to leave.We were unable to use the timeshare points. I emailed The Holiday Club with the reason and a Doctors note .My points were refunded within a few hours. This is awesome service in this day and age. I am extremely happy being a member of the Holiday Club. QUALITY SERVICE 👏👏 Paro Behari
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The Holiday Club's replyOfficial
28 Mar 2023, 15:27Dear Paro
Thank you for your wonderful feedback.
We are terribly sorry to find that your mum had fallen ill, and do hope she is recovering speedily.
The happiness and wellbeing of all our valued Members is always at the forefront of the service we aim to provide, and it delights us knowing that you were satisfied with the outcome of your query.
We have a great team of professional Consultants, who always go the extra mile to work efficiently and effectively in assisting our Members as best as possible.
Your Membership with us is truly valued, and we wish you plenty of future happy holiday memories!
Kind Regards
The Holiday Club
Thank you for your wonderful feedback.
We are terribly sorry to find that your mum had fallen ill, and do hope she is recovering speedily.
The happiness and wellbeing of all our valued Members is always at the forefront of the service we aim to provide, and it delights us knowing that you were satisfied with the outcome of your query.
We have a great team of professional Consultants, who always go the extra mile to work efficiently and effectively in assisting our Members as best as possible.
Your Membership with us is truly valued, and we wish you plenty of future happy holiday memories!
Kind Regards
The Holiday Club
The Holiday Club's reply28 Mar 2023, 15:27
Official
Dear Paro
Thank you for your wonderful feedback.
We are terribly sorry to find that your mum had fallen ill, and do hope she is recovering speedily.
The happiness and wellbeing of all our valued Members is always at the forefront of the service we aim to provide, and it delights us knowing that you were satisfied with the outcome of your query.
We have a great team of professional Consultants, who always go the extra mile to work efficiently and effectively in assisting our Members as best as possible.
Your Membership with us is truly valued, and we wish you plenty of future happy holiday memories!
Kind Regards
The Holiday Club
Thank you for your wonderful feedback.
We are terribly sorry to find that your mum had fallen ill, and do hope she is recovering speedily.
The happiness and wellbeing of all our valued Members is always at the forefront of the service we aim to provide, and it delights us knowing that you were satisfied with the outcome of your query.
We have a great team of professional Consultants, who always go the extra mile to work efficiently and effectively in assisting our Members as best as possible.
Your Membership with us is truly valued, and we wish you plenty of future happy holiday memories!
Kind Regards
The Holiday Club