CWW
Colin Wilken Wilken.colin
1 reviews | Active since Jul 2023
14 Jun 2025, 21:00
Human touch is appreciated. No patch to Digitisation
Recently we faced a medical emergency situation that compelled us to cancel a long-needed holiday at very short notice. It was a breath of fresh air when I received a sympathetic attitude followed by efficiency and direction for what was to be done in the situation. This must not be underestimated as I was shaken and in retrospect confused and not thinking straight.
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The Holiday Club's replyOfficial
17 Jun 2025, 10:21 Hi Colin,
Thank you so much for your heartfelt feedback. We're sorry you had to cancel under such difficult circumstances, but we're glad our team could offer support and clarity when it was most needed. We wish you and your loved ones strength and a full recovery, and we hope to assist you again in the future.
Kind Regards,
The Holiday Club
Thank you so much for your heartfelt feedback. We're sorry you had to cancel under such difficult circumstances, but we're glad our team could offer support and clarity when it was most needed. We wish you and your loved ones strength and a full recovery, and we hope to assist you again in the future.
Kind Regards,
The Holiday Club
The Holiday Club's reply17 Jun 2025, 10:21
Official
Hi Colin,
Thank you so much for your heartfelt feedback. We're sorry you had to cancel under such difficult circumstances, but we're glad our team could offer support and clarity when it was most needed. We wish you and your loved ones strength and a full recovery, and we hope to assist you again in the future.
Kind Regards,
The Holiday Club
Thank you so much for your heartfelt feedback. We're sorry you had to cancel under such difficult circumstances, but we're glad our team could offer support and clarity when it was most needed. We wish you and your loved ones strength and a full recovery, and we hope to assist you again in the future.
Kind Regards,
The Holiday Club