Holiday Club Failed to Disclose Construction – Worst Experience at Dikhololo

I stayed at Dikhololo from 27–31 October 2025 through Holiday Club, and this was the worst holiday experience I’ve ever had. My wife and I arrived expecting a peaceful bush break, only to find ourselves next to a noisy construction site, with workers using our carport as storage and jackhammers starting at 6 a.m. every day.

What makes this worse is that Holiday Club failed to warn us about the construction — even though their representative was on site. When I approached him, he just said “go to reception” and walked away. No apology, no assistance, no interest in customer care.

Holiday Club completely ignored its duty of transparency and customer protection. I’ve been a loyal member for years, but this experience — combined with the lack of basic communication and service — is unacceptable.

If this is how Holiday Club “puts customers first,” then they are not living up to the standards of a modern service company. I’ve lost trust, and I’m now looking at alternative timeshare options.

Extremely disappointed. Pierre Steyn