mN
mark N

1 reviews | Active since Feb 2019

18 Feb 2019, 12:04

Holiday Club - Bunch of Losers

The holiday club also trades as touchdown corp. The operations manager Renier Theron, visited me personnally to present offer which i took up. The oversea's vouchers that whereemailed to me the next day was not what he promised it would be. My credit card was used twice over two days, transactions which i did not authorise. Both his manager, Mr V Singh and himself blamed a "new employee" for this mistake ( which really amounts to *****). Promises were made a week ago for the funds to be reversed but still i await those "promises". Suddenly the price of the tiers drops tremendously as if it was a black friday sale. Conclusion - what a bunch of losers !!!!!!

0
Replies (2)
The Holiday Club
The Holiday Club's reply19 Feb 2019, 08:44
Official
Hi Mark

Thank you for your post. We will investigate the matter immediately and revert to you by the close of business today.

Regards

The Holiday Club
The Holiday Club
The Holiday Club's reply04 Mar 2019, 11:13
Official
Hi Mark

Touchdown apologizes for the error regarding the double deduction of your initial deposit. The matter was rectified and the one payment reversed. They did provide you with proof of the same. Your purchase agreement will be cancelled and the initial deposit refunded to you as discussed with them.

Regards

The Holiday Club